Unraveling "Cleared Previous Feedback" in Gemini Apps Activity

Mysterious Entries in Gemini Apps Activity? You're Not Alone

Many Google Workspace users leveraging Gemini have encountered a puzzling phenomenon in their Gemini Apps Activity: recurring "Cleared previous feedback" entries. These appear without any explicit user action, such as submitting feedback, regenerating prompts, or editing previous interactions. This can clutter your activity log and raise questions about what's happening behind the scenes.

The original post in a Google support forum highlighted this issue, noting that these entries often appear consecutively, even during periods of inactivity, leading to confusion about their origin.

The Root Cause: Session Reconciliation and Browser Behavior

According to Google's experts, "Cleared previous feedback" entries are a result of a Gemini client session reconciling response metadata. This process triggers an un-rate or reset call to the activity service when a conversation turn re-renders without cached feedback data. Essentially, Gemini is cleaning up or resetting its internal state regarding feedback that was never explicitly given.

Common triggers for this behavior include:

• Background browser tab reloads
• Browser memory saver discards
• Interactions from third-party browser extensions

These actions can cause a Gemini session to lose its cached feedback state, prompting the system to log a "Cleared previous feedback" event as it re-establishes its context.

Step-by-Step Troubleshooting for Gemini Activity Anomalies

If you're experiencing these phantom entries, here's a comprehensive guide to help you identify and mitigate the issue:

Identify the Source

• Check Entry Details: In your Gemini Apps Activity, click Details under one of the "Cleared previous feedback" entries. This will reveal the client device, operating system, and browser user agent that submitted the event, helping you narrow down the potential culprit.

Manage Browser Tabs and Sessions

• Close Dormant Tabs: Close any dormant, pinned, or sleeping tabs of gemini.google.com across all your computers and mobile browsers. Automated background session keep-alive pings from these tabs can provoke the entries.

Isolate Browser Conflicts

• Test in Incognito Mode: Open Gemini in an Incognito window (Ctrl + Shift + N or Cmd + Shift + N). If the entries cease, it strongly suggests a browser-related issue.
• Disable Extensions: Navigate to chrome://extensions and disable third-party extensions one by one, especially auto-refreshers, script managers, or AI tools that might interact with web pages.
• Clear Site Data: Go to chrome://settings/content/all, search for google.com, and remove stored cookies and cache specifically for gemini.google.com to clear any stale local state tokens.

Report Persistent Issues

• Submit a Diagnostic Report: If the entries persist despite having no active tabs open and after following the isolation steps, submit a direct diagnostic report. In Gemini, click your Profile icon > Help & feedback > Send feedback. Be sure to include system logs and screenshots showing the timestamps and entries.
• Provide Key Information: If Google requests further details, be prepared to provide the exact browser and version, whether the same Google Account is active on the Gemini mobile app, and any active extensions modifying network requests or DOM elements.

Monitoring Gemini Activity with Workalizer

For organizations, understanding and monitoring Gemini usage is crucial. While individual users troubleshoot their activity logs, administrators often need a broader view. After a g suite dashboard login, Workalizer provides powerful analytics to help. Our How to Use the Gemini Usage Report guide explains how to track Gemini adoption, identify unusual activity patterns, and ensure compliance across your team. This can be invaluable for spotting anomalies or understanding overall AI tool engagement within your Google Workspace environment.

Conclusion

While "Cleared previous feedback" entries can be a minor annoyance, understanding their cause and knowing how to troubleshoot them ensures a cleaner, more accurate Gemini Apps Activity history. By systematically addressing potential browser and session-related triggers, you can regain control over your activity log and ensure it truly reflects your interactions with Gemini.