Gemini Pro's 'Redo with Pro' Bug: A Critical Issue for Paid Users

Gemini Pro's 'Redo with Pro' Bug: A Critical Issue for Paid Users

For paid Gemini subscribers, a frustrating and persistent issue has emerged: the 'Redo with Pro' button for image generation is failing. Instead of leveraging the advanced Pro model to refine or create new images, users are met with a generic text response, often suggesting they use alternative image generation tools like Midjourney or DALL-E. This bug directly impacts the value proposition for paying users who expect seamless access to Gemini Pro's capabilities.

The Persistent 'Redo with Pro' Failure

The core of the problem lies in the Gemini Pro model's inability to process image generation requests when triggered by the 'Redo with Pro' button. While the default Nano Banana 2 model often works without a hitch, attempting to upgrade the generation to Pro results in a crash, with the AI reverting to a text-only, unhelpful message. This issue has been reported to be ongoing for several weeks, with consistent failures across multiple attempts and platforms.

A Widespread Backend Problem

Google Product Experts have confirmed that this is a known, widespread backend issue, affecting a growing number of users. It's not an isolated incident or a local configuration problem that can be solved with simple troubleshooting steps like clearing cache or reinstalling the app. The consensus among experts is that there's a routing error or a broken connection between user accounts and the Gemini Pro model on Google's servers. Unfortunately, there's currently no official update or estimated time for a fix.

Your Role in the Solution: Submitting Detailed Feedback

Since this is a backend issue, local troubleshooting is ineffective. The most impactful way for affected users to contribute to a resolution is by submitting detailed error reports directly to Google's engineering team. These reports, especially when accompanied by session logs, provide the developers with the crucial account-specific data needed to pinpoint the exact point of failure and develop a patch.

How to Report the Bug (PC Browser)

If you're encountering this issue on your computer, follow these steps to send a diagnostic report:

• Open Gemini in your PC browser.
• Trigger the error by generating an image and then clicking Redo with Pro.
• Immediately after the text-only error message appears, click your Profile picture (or the help icon) in the bottom corner or top menu.
• Select Help & feedback and then choose Send feedback.
• Briefly explain the issue in the text box (e.g., "Redo with Pro button crashes image generation and defaults to text across all platforms").
• Ensure the box to Include screenshot and logs (or system data) is checked. This is the most important step, as it attaches your session data to the ticket.
• Click Send.

How to Report the Bug (Mobile App)

For users experiencing the problem on the Gemini mobile app:

• Trigger the hallucinated text prompt by clicking Redo with Pro.
• Immediately click your Profile picture (or the help icon).
• Select Help & feedback, then click Send feedback.
• Explain that the Pro model is failing and outputting text prompts for other image generators instead of rendering the image.
• Make sure the box to Include screenshot and logs is checked so the developers get the exact failure data attached to your ticket.
• Click Send.

Conclusion

The 'Redo with Pro' bug in Gemini Pro is a significant blocker for paid users, preventing access to a key feature. While there's no immediate fix, actively submitting detailed feedback with logs is the most effective action you can take. Your reports are vital for Google's engineering team to diagnose and resolve this widespread backend issue, ensuring that paid subscribers can fully utilize their Gemini Pro capabilities.