FAQ
What are the trends in comment and suggestion resolution over different periods?
To observe trends, use the 'Period' filter in the widget. You can choose from predefined timeframes like 'Week', 'Month', '3 Months', '6 Months', or 'Year', or set a 'Custom' date range. By applying different period filters and comparing the 'Suggestions Resolved' and 'Comments Resolved' metrics, you can identify patterns, increases, or decreases in resolution activity, helping you understand the dynamics of feedback engagement over time.
