FAQ
Frequently asked questions about activity analytics, Gmail and Chat metrics, performance reviews, document alerts, and Google Workspace insights.
Can I customize how document and meeting titles are displayed using IDs?
Yes, you can customize how document and meeting titles are displayed using IDs. In the 'General' tab under 'Settings', you will find a toggle option labele…
Who are the users in our organization?
All active and suspended users in your organization are listed in the 'OrgUnits/Users' tab. You can view their names, login status, assigned organizational…
Which organizational unit does a specific user belong to?
The 'OrgUnits/Users' tab displays each user's assigned organizational unit directly next to their name. You can also filter the list by organizational unit…
What role does each user have (Admin, Manager, User)?
Each user's role (Admin, Manager, or User) is clearly indicated in the 'OrgUnits/Users' tab. This role determines their access and permissions within Worka…
How can I change a user's role or assign them to an organizational unit?
To change a user's role or assign them to an organizational unit, click the pencil icon next to their name in the 'OrgUnits/Users' tab. The 'Update User Ro…
How do I activate or deactivate a user's account?
You can activate or deactivate a user's account by using the toggle switch located in the 'Edit' column next to their name on the 'OrgUnits/Users' tab. Thi…
How many contributors are there in total and in specific organizational units?
The 'OrgUnits/Users' tab provides a comprehensive list of contributors. You can easily count the total number of users displayed or use the organizational …
Who performed this action, and when?
The Workalizer Events Log provides clear details on every activity. Each entry in the log table includes an 'Actor' column, which specifies the user who pe…
What activities occurred in a specific app or period?
Workalizer's Events Log allows you to easily filter activities. You can use the 'App' dropdown to select a specific application (e.g., Gmail, Drive, Chat) …
When was a document edited or a chat message sent/read?
The Events Log meticulously records timestamps for all relevant actions. To find when a document was edited, filter by the 'Drive' app and look for 'docume…
Which Workalizer integrations are generating events?
Workalizer's Events Log tracks activities from all integrated Google Workspace applications. You can identify which integrations are generating events by u…
What were my activities last week?
To review your personal activities from the last week, navigate to the Events Log. Ensure you are viewing your own activities (as the 'Actor'). Then, use t…
