FAQ
Frequently asked questions about activity analytics, Gmail and Chat metrics, performance reviews, document alerts, and Google Workspace insights.
Are certain types of items (e.g., meetings vs. chat rooms) being utilized more or less over time?
Yes, by observing the trends in the 'CREATED' and 'PREVIOUS PERIOD' columns for each item type (Docs, Meetings, Calendar Events, Chat Rooms) across differe…
What are the AI-generated insights and analytical observations for content creation trends?
The 'Created Items by Type' widget includes an 'AI Insights' button. Clicking this button will generate additional, artificially intelligent analysis and r…
Which documents are most frequently viewed, edited, commented on, or downloaded?
The 'Most Popular Documents' widget displays a table where documents are ranked by their total engagement. This table explicitly shows the number of views,…
How has the engagement with specific documents changed compared to the previous period?
For each engagement metric (Views, Edits, Comments, Downloads), the widget displays a percentage change relative to the previous period. This provides imme…
What content is most popular within a specific organizational unit or among particular users?
You can use the 'Org Unit' filter to narrow the focus to a specific department or organizational unit. The 'User' filter allows you to analyze engagement f…
Which documents are generating the most discussion and collaboration?
The 'Comments' metric in the widget's table directly indicates documents that are generating the most discussion. A high number of comments, especially wit…
Are there any documents that are unexpectedly popular or unpopular?
By regularly reviewing the widget and utilizing the 'AI Insights' button, you can uncover documents with unexpected engagement patterns. The AI can highlig…
What are the overall trends in document usage and engagement over time?
The 'Period' filter allows you to analyze engagement trends across various timeframes (Week, Month, 3 Months, 6 Months, Year, Custom). By comparing data ac…
How many meetings were held for 'Team Collaboration'?
To find out how many meetings were held for 'Team Collaboration' (or any specific activity label) this month, simply navigate to the 'Created Items by Acti…
Document creation trend in 'Project Planning'?
The 'Created Items by Activity Label' widget directly shows you this trend. Locate 'Project Planning' in the activity label table. In the 'Documents' colum…
Highest increase/decrease in activity labels?
To identify activity labels with the highest increase or decrease, look at the percentage change displayed next to each item type (Meetings, Documents, Cha…
Work distribution across initiatives?
The 'Created Items by Activity Label' widget provides a direct answer to this. Each row in the table represents an initiative or project, identified by its…
