FAQ
Frequently asked questions about activity analytics, Gmail and Chat metrics, performance reviews, document alerts, and Google Workspace insights.
How actively are Google Chat Spaces being utilized?
The Chat Activity Analytics widget provides a dedicated bar chart for 'Messages Posted in Spaces,' allowing you to directly track the activity and utilizat…
Which periods or days see the most/least chat activity?
By selecting different time periods (Day, Week, Month) through the widget's filters and observing the bar charts, you can easily identify peak and low chat…
How does chat activity vary across different departments?
You can use the 'Org Unit' filter within the Chat Activity Analytics widget to select specific teams or departments. By applying this filter, you can then …
What actionable steps can be taken based on chat usage trends?
By clicking the 'AI Insights' button (star icon) in the Chat Activity Analytics widget, you receive intelligent analysis and data-driven recommendations. T…
Which Google Workspace applications are most frequently used by our team/organization?
The 'Number of Invocations by Action' widget directly answers this by displaying invocation counts for Google Workspace applications like Gemini App, Chat,…
How has the usage of a specific application changed over time (e.g., week-over-week, month-over-month)?
Yes, you can track changes over time. By adjusting the 'Period' filter in the 'Number of Invocations by Action' widget (e.g., Week, Month, 3 Months, Year, …
Are there significant differences in application usage between different organizational units?
Absolutely. The 'Number of Invocations by Action' widget features an 'Org Unit' filter, allowing you to compare application usage across your entire compan…
What are the overall trends in application invocations for a custom period?
The 'Number of Invocations by Action' widget supports custom period selection, enabling you to define specific date ranges for analysis. This allows you to…
Can AI provide actionable insights or highlight anomalies in our application usage data?
Yes, the 'Number of Invocations by Action' widget includes an 'AI Insights' feature. By clicking the star icon, you can generate intelligent analysis, acti…
What is an employee's total incoming communication volume by channel?
The User-Received Communication widget provides a clear breakdown of an employee's total incoming communication volume by channel. It quantifies the number…
How has this communication volume changed over time?
The User-Received Communication widget visually tracks and numerically quantifies changes in communication volume over time. For each channel (email, chat,…
How does an employee's communication load compare to their organizational unit's average?
The User-Received Communication widget offers a direct comparison of an individual employee's communication load against the average for their specific org…
